Seventy per cent of AI’s value is people, process and organisational change — the part almost nobody budgets for. Bolt AI onto old workflows and you get a faster version of a process you should have retired.

The all-you-can-eat licence is being retired. ServiceNow, GitHub and Salesforce have all moved to consumption pricing — and roughly 72% of the cost of enterprise AI sits outside the invoice. You cannot claim value you have not netted against the meter.